The cheapest and fastest route depends on the destination, weight, and size. Contact Tosome Logis and we'll compare options and recommend the best courier.
Typically 3–5 business days to the Americas and Europe, and 1–3 business days to major Asian cities. Times may vary with customs delays.
Limits vary by carrier, but a single box is generally capped at 70kg and 274cm in longest dimension plus girth. If you exceed this, we'll guide you toward sea or air freight forwarding.
Yes, both individuals and businesses can use our service. We're happy to help starting from a single small box.
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Leave your item, size, and destination and we'll reply quickly with a custom quote.
1. Personal Information Collected and Collection Method
Tosome Logis (the "Company") collects the following personal information to provide services such as customer inquiries, quote requests, and shipping consultations.
Items collected: name, email, phone number, address, cargo information, and any other information provided by the customer
Collection method: direct input via the website inquiry form, email inquiries, phone consultations, etc.
2. Purpose of Collection and Use
Responding to inquiries and quote requests
Confirming cargo information and contacting customers to provide shipping services
Service-related notices and customer support
Improving logistics service quality and providing tailored guidance
3. Provision and Sharing of Personal Information
The Company does not disclose personal information to third parties without customer consent, except in the following cases.
When the customer has given prior consent
When required by law or requested by a government authority
When minimal information must be shared with partner carriers (FedEx, DHL, UPS, etc.) necessary to complete shipment
4. Retention and Use Period of Personal Information
Item
Reason for Retention
Retention Period
Inquiry and consultation history
Preventing service confusion, dispute resolution
3 months
Contract and payment information
Act on Consumer Protection in Electronic Commerce
5 years
Log records
Protection of Communications Secrets Act
3 months
5. Procedure and Method of Destroying Personal Information
Paper documents: shredded or incinerated
Electronic files: deleted using methods that prevent recovery
Customers may request to view, correct, or delete their personal information at any time. Requests are processed without delay after identity verification.
9. Security Precautions
Use a combination of letters and numbers in your password, and change it periodically.
Log out and close your browser after using shared or public devices.
Do not leave personal information on message boards, chat windows, etc.